Welcome to Durnford Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Durnford Medical Centre Doctors will not give letters to patients trying to avoid wearing masks in public places. This is in-line with advice from the LMC applicable accross Bury and HMR as per the attached Newsletter
In line with Governmental and NHS guidance everyone over the age of five years MUST wear a face mask while attending Durnford Medical Centre for whatever reason.
Patients must be alone (unless vulnerable or a child, in which case with just one responsible person), only enter the building after being given an appointment, and wear a face mask at all times.
Failure to do so will result in denial of admission or being asked to leave the building.
Coping With Stress and Anxiety
Useful resources to help cope during the COVID-19 restrictions
UPDATE- HIGH RISK PATIENTS
We are receiving a number of queries with regards to what is considered high risk.
There are 2 phases to identify those of you who are at very high risk from Covid-19 and will need to follow a process called shielding which goes beyond social isolation and distancing. Shielding involves staying at home for 3 months with no direct contact with anyone unless absolutely necessary.
The first phase is being carried out centrally by the NHS and hospitals. Any patients identified as very high risk will receive a letter this week giving advice on what measures should be taken and the support available.
The second phase will involve the practice identifying patients from our clinical system who fit the criteria for very high risk. This will probably take place next week with text/letters then sent out with regard to shielding.
As part of the COVID-19 response we will soon be offering video consultations
Noval Coronavirus - URGENT !!!!
The NHS in Heywood, Middleton Rochdale and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
You can find the latest information and advice from Public Health England at Further information is available on www.nhs.uk
In line with Public Health England advice Durnford Medical Centre is no longer offering direct booking of Face to Face appointments. Appointments will only be given following a triage phone call.
DO NOT ATTEND THE BUILDING UNLESS YOU HAVE HAD A TRIAGE PHONE CALL AND BEEN GIVEN AN APPOINTMENT.
Advice from Public Health England on how to "self-isolate" is given below:
COVID (9) – Patient Advice for Staying at Home
This is advice for patients who have developed symptoms of Coronavirus
(COVID 19) or those who have a diagnosis of Coronovirus (COVID 19)
infection, who must remain at home until they are well.
1. If you have symptoms of coronavirus infection (COVID 19), however
mild, do not leave your home for 7days from when your symptoms
started (This action will help protect others in your community
while you are infectious)
2. Plan ahead and ask others for help to ensure you can successfully
stay at home
3. Ask your colleagues, employer, friends and family to help you to get
things you need to stay at home
4. Stay at least 2metres (about 3 steps) away from other people in your
home whenever possible
5. Sleep alone, if possible
6. Wash your hands regularly for 20 seconds each time using soap and
water, or use hand sanitizer
7. Stay away from vulnerable individuals, such as the elderly and
those with underlying health conditions, as much as possible
8. You do not need to call NHS 111 to go into self-isolation. If your
symptoms worsen during home isolation or are no better after 7
days, contact NHS 111 online. If you have no internet access, call
NHS 111. For medical emergency dial 999
Those with mild symptoms who are self-isolating will not be tested for
Other key messages:
1. Whilst at home:
• Plan ahead and think about what you will need to be able to
stay at home for the full 7 days
• Talk to your employer, friends and family to ask for their help
to access the things you will need
• Think about and plan how you can get access to food and other
supplies such as medications that you will need during this
• Ask friends or family to drop off anything you need or order
supplies on line. Make sure any deliveries are left outside your
home for you to collect
PHE guidance 12.3.2020
• Make sure that you keep in touch with family and friends over
the phone or through social media
• Think about things you could do during your time at home.
People who have successfully completed a period staying at
home have kept themselves busy with activities such as
cooking, reading, online learning and watching films
• When you are feeling better, remember that physical exercise
can be good for your wellbeing. Look for online classes or
courses to help you take light exercise in your home
Whilst staying at home:
• Remain at home
• Do not go to work, school or public areas and do not use public
transport or taxis. You cannot go for a walk.
• You can order medication by phone or online
• You can order your shopping online, the delivery driver should not
come into your home
• Aim to stay in a well-ventilated room with a window that can be
opened. Try to keep the window open as much as possible to enable
ventilation and airflow as this will help to keep clean air moving
through your room
• Try to separate yourself from other people in your home and keep the
door closed. If you cannot stay in a separate room aim to keep 2
metres (3 steps) away from the other people in your house. This may
be particularly difficult for those with small children, people with
other caring responsibilities or those living in studio apartments or
• Clean hands regularly and try not to touch your face. Clean touched
• Use your own toothbrushes, eating and drinking utensils (including
cups and glasses in the bathroom and bedroom), dishes, towels,
washcloths or bed linen. Do not share food or drink
• If you have a garden, its fine to use it as long as you keep 2 metres
away from other members of your household. If possible they should
use the outside area separately.
• Minimise the time you spend in shared spaces such as bathrooms,
kitchens and sitting room and keep shared spaces well ventilated
• If you do share toilet and bathroom, it is important that you clean
them after you have used them every time (for example wiping
surfaces you have come into contact with). Consider drawing up a
rota for bathing, with you using the facilities last, before thoroughly
cleaning the bath, sink and toilet yourself
• If you share a kitchen, avoid using whilst others present. Take meals
back to your own room to eat. Use a dishwasher if you have one or
PHE guidance 12.3.2020
use your usual washing up liquid and warm water and dry items
thoroughly, remembering to use a separate tea towel
• If you live alone with children and they develop symptoms, they will
need to stay at home for 7 days from the onset of their symptoms
Breast feeding whilst infected:
• Currently no evidence that virus spread through breast milk
• Infection can be spread to baby in the same way as to other
• Benefit of breast feeding outweighs the potential risk of transmission
through breast milk or by close contact but is an individual decision
and can be discussed with your health visitor, midwife or GP by
• If you wish to breast feed then wash hands before touching baby,
breast pump or bottles. Avoid coughing or sneezing on baby whilst
breast feeding. Clean any breast pump as recommended by
manufacturer after each use. Consider asking someone who is well to
feed your expressed breast milk to baby
• If you are feeding with formula or expressed milk, sterilse the
equipment carefully before each use. You should not share bottles or
a breast pump with someone else
Cleaning and disposal of waste:
• Use your usual household products such as detergents and bleaches,
as these will be very effective in getting rid of the virus on surfaces.
Clean frequently touched surfaces
• Personal waste (such as used tissues) and disposable cleaning cloths
can be stored securely within disposable rubbish bags. These bags
should be placed in a second bag, tied securely and kept separate
from other waste in the room in which you are self-isolating. Keep
aside for at least 72 hours before putting into your usual external
household waste bin
• Other household waste can be disposed of as normal
• Do not shake dirty laundry to minimize the possibility of dispersing
virus through the air
• Wash garments in line with manufacturers guidance and an ill
persons clothes can be washed with other people’s clothes
• If you do not have a washing machine, wait a further 72 hours after
your 7-day isolation period has ended before taking your laundry to
PHE guidance 12.3.2020
What can you do to get better?
• Drink water to keep yourself rehydrated – drink enough to keep your
urine a pale yellow colour
• You can use over the counter medication such as paracetamol -use as
per guidance and do not go over the recommended dose per day
If you need to seek medical advice:
• Seek prompt medical attention if your illness is worsening. If its not a
medical emergency contact NHS 111 online
• If you have no internet then ring 111
• If its an emergency then ring 999 and tell call handler you may have
coronavirus (COVID 19)
• All routine medical and dental appointments should be cancelled
whilst you are ill and staying at home. If you are concerned or have
been asked to attend in person within the period you are isolating,
discuss this with your medical contact first (eg your GP, local hospital
or outpatient service using the number they have provided). If your
concerns are related to COVID 19 contact NHS 111 online. If you have
no internet then call 111
Cough and sneezing:
• Use tissues to cover mouth and nose
• Clean hands regularly
• Not recommended as an effective way to prevent the spread of
infection. They play an important role in clinical settings eh hospitals
but little evidence of using outside these settings. If you receive
external care you may be asked to wear a mask to minimize the risk
to your carer
Family, friends and pets:
• Avoid inviting family and friends to your home
• No evidence that COVID 19 spreads to animals
• Remain at home for 7 days after onset of your symptoms
• If after 7days, if you feel better and no longer have a temperature, you
can return to your normal routine
• If you have had no signs of improvement then contact NHS 111 online
or if no internet ring 111
• A cough may persist for several weeks after infection has cleared. A
persistent cough alone doesn’t mean you need to self-isolate for more
than the 7 days
Boar's Head Car Park Charging
Please be aware the Boars Head Pub is now charging for the use of their car park.
Durnford Medical Centre car park (from the hedge and railings to the practice building) remains free to use for our patients, but be aware that if you choose to park in the Pub car park (between Long Street and the hedge/railings) you will need to pay at the parking machine or be subject to a fine. This was introduced without discussion with Durnford Medical Centre and we take no part of the income generated. Car Parking has become a problem to the practice and we advise that you carry £1.00 with you incase yo have to park in the pub car park.
NHS England Patient Survey
Link : https://www.gp-patient.co.uk/PatientExperiences?practicecode=P86019
Please click on the link to view our results compared with national, CCG and local results.
Thank you to all who took part. We are unable to develop our telephone system further but anticipate that developing more on-line services will ease access.
As part of our membership with Rochdale Health Alliance we are expected to hold local surveys to get a better understanding from you about our practice and the services we offer. Reception staff will be asking patients to complete these surveys over the next few weeks within the surgery. Please help us to help you by completing the survey. This is required twice a year.
Welcome to the latest edition of our newsletter, why not take a look!!
Sexually Transmitted Disease testing
Now available by a mail order kit - click on "Clinics and Services" above for details
We are keen to acknowledge any patient who has served in the British Forces, please make the reception team aware and we can code you medical records accordingly.
Please find enclosed a link to the new Directory of Services within our borough. Offering a wealth of information and support to our community. Click on the link and take a look, can they be of help to you.