If you live within our practice area (please use the map and postcode checker opposite, please note this map is currently incorrect and being updated) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill along with one form of photographic ID.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. Both forms are available online below.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking. A member of the reception team will call you to confirm this appointment, if you have not heard from us within 2 weeks please contact the surgery as your registration may still be pending.

Medical treatment is available from the date of registration. Please contact reception for further information.

Durnford Medical Centre is open to eligible NHS patients who wish to register with us.

All information given to the practice is treated as confidential and would only be disclosed within the legal requirements of the data protection act.

The practice policy is to accept any eligible person and not to discriminate against anyone, regardless of any pre-existing health conditions, required treatment, age, gender, race, ethnicity, religion, disability, sexual orientation or gender identity. Durnford Medical Centre received the "Pride in Practice" Gold award in June '13 for inclusion of LGBT patients, the certificate is displayed on the reception desk.

If you change your name, address, or telephone number please tell us. Sometimes we may need to contact you and if we do not have your current details this will cause delay or maybe even make it impossible for us to contact you.

You may inform us by post or by calling in to fill in a form at reception. Make sure that you tell us which members of your household have moved with you - we cannot assume that all have moved with you since sometimes families split up or children move away to college etc.

Please tell us your telephone number even if you are ex-directory. We will not disclose it to anyone, but it is sometimes important that we are able to contact you quickly.

Note that if your new address is outside our practice area we may not be able to keep you as a patient at this practice. In that case we shall contact you to let you know that you need to find a practice in your new locality.

Upon registration, every patient is assigned to a GP. This will be a GP Partner at the practice, and they become your named GP on your medical records. This is a legal requirement, however, you can see any clinician at the practice and have the right to request who you see. You can also request to change your named GP, if you choose too.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

To help access to the building we provide automatic doors with touch-less and remote operation with level/ramp access to all areas. To assist those with additional needs there is a lowered section of the reception desk and a wheelchair/push-chair accessible toilet containing baby changing facilities.

A portable "Hearing Aid Loop System" is available on request for hearing aid users and a folding wheelchair can be provided to help those with limited mobility.

If you require a private space for breastfeeding please ask at reception.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: